Heritage Hanmer Springs Hotel

Heritage Hanmer Springs Hotel

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Heritage Hanmer Springs Reviews

Guest reviews are submitted by our customers after their stay at Heritage Hanmer Springs

Guest reviews

• Heritage Hanmer Springs Hotel
  Couple

  10.010

  very relaxing, all staff very polite and helpful

• Heritage Hanmer Springs Hotel
  Older travelers

  10.010

  Rooms were confortable and relaxing, loved the big fire in the dinning room. So warn and a nice way to relax with a couple of drinks at the end of the day.Very helpful staff when I needed to use the internet in a emercency.

• Heritage Hanmer Springs Hotel
  Family with children

  7.810

  Comfort, warmth in winter, and the thermal springs

  Ran out of shampoo and dishwashing powder for the dishwasher machine

• Heritage Hanmer Springs Hotel
  Couple

  9.610

  The hotel was quiet and peaceful we had a great stay at the Heritage Hanmer.

• Heritage Hanmer Springs Hotel
  Family with children

  10.010

  The only thing was the fridge was very loud.

• Heritage Hanmer Springs Hotel
  Single

  8.210

  The hotel was very warm, I loved that, room was cosy & very clean.

  No nice cosy wee bar to sit in by the fire & read or relax, was abit intimidating being part of the restaurant & no-one was there. Also found the gentleman at reception to be very slow & not particularly friendly.

• Heritage Hanmer Springs Hotel
  Couple

  10.010

  Fantastic experience and excellent service from all staff including restaurant where we dined twice.

• Heritage Hanmer Springs Hotel
  Family with children

  8.210

  Loved having a wood fire in the villa.The dinner at the lodge was excellent with good size portions.

  Thought it was perhaps a little expensive.

• Heritage Hanmer Springs Hotel
  Group of friends

  7.410

  the location of the apartment

  We booked a 3 bedroom unit and paid $400.00 for this unit, we expected at least 2 bathrooms in this unit. It was my sisters 40th bithday at the heritage and she had been quoted $300.00 per room that sleeps six, when I asked about this after departure at reception we were told we were not eligable as we booked through this site, I .found this quite strange as it was the hanmer springs heritage that we paid our money to... I did expect a refund for been over charged by $100.00 as we choose this complex because my sister had been quoted better deals. I would like some feedback on this matter please

• Heritage Hanmer Springs Hotel
  Older travelers

  8.210

  The parks were loverly and he hot springs great. It snowed while we were there and it was beautiful.

  The cabins are a fair way from the hotel proper whish has its disadvantages if its raining and you need to go to the dining room.

• Heritage Hanmer Springs Hotel
  Older travelers

  9.610

  Our room was lovely, clean and quiet yet so close to the centre of Hanmer.

• Heritage Hanmer Springs Hotel
  Older travelers

  9.210

  View over Hanmer town and walking distance to everything

• Heritage Hanmer Springs Hotel
  Couple

  9.210

  We enjoyed the sumptious food and spectacular views.Also being surrounded by mature trees and gardens.

• Heritage Hanmer Springs Hotel
  Older travelers

  5.410

  beautiful surroundings

  unfriendly reception; required security deposit of $ 100

• Heritage Hanmer Springs Hotel
  Couple

  5.810

  The restaurant meal was nice

  The room was very small, the decor was old.The service was unfriendly & slow!!!!.