Heritage Hanmer Springs

1 Conical Hill Road, Hanmer Springs, New Zealand, 8273show map
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Highlights
8
FabulousBased on  147 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

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Overview

The elegant 4-star Heritage Hanmer Springs Hotel lies within a 15-minute walk of Conical Hill. Heritage Hanmer Springs Hotel welcomes guests to its non-smoking rooms since 1932.

The property is located within a 10-minute walk from the city center. There are restaurants and bars in the area.

Rooms

Heritage Hanmer Springs Hotel includes 64 guestrooms with a storage space, a sitting area, ironing facilities, a work desk and an iPod dock. Heritage Hanmer Springs Hotel features rooms with the garden view. Bathrooms are appointed with a shower, a bidet and dressing gowns.

Eat & Drink

A fine selection of local dishes is served at the designed restaurant. Servring a selection of food The Dining Room @ The Heritage Hanmer Springs and The Garden House Cafe are placed a 5-minute walk away.

The hotel offers a continental breakfast at the price of NZD 20 per person per night.  You can start your day with a buffet breakfast, which costs NZD 26.50 per person per night. 

Services

The hotel offers laundry, newspaper service and porter service together with a baggage storage, a lift and a news stand for guests' comfort.

Relax

Parents will find babysitting, cots and a special menu for their children on-site. Guests will take advantage of lawn tennis, golf and bocce available on site.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   64.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Spa & wellness centre

Laundry

Self-service laundry

Sports & Fitness

  • Hiking
  • Tennis court
  • Bocce
  • Golf course
  • Table tennis

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children

Spa & Leisure

  • Seasonal outdoor pool
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre

Room view

  • Garden view

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hanmer Springs Thermal Pools & SpaHanmer Springs Thermal Pools & Spa800 ftAmuri Avenue
Conical HillConical Hill3200 ftHanmer Forest
Mountain View Massage & Wellness RetreatMountain View Massage & Wellness Retreat4300 ft88 Rippingale Rd
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Corianders Indian RestaurantCorianders Indian Restaurant100 ftShop 5
The Dining Room @ The Heritage Hanmer SpringsThe Dining Room @ The Heritage Hanmer Springs100 ftNo. 1 Conical Hill Rd
Malabar RestaurantMalabar Restaurant300 ft5 Conical Hill Road
Jollie Jacks Cafe & BarJollie Jacks Cafe & Bar200 ft12a Conical Hill Rd
Greenchilli ThaiGreenchilli Thai200 ftShop E, 12a Conical Hill Road
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Hanmer ForestHanmer Forest2.2 mi Hanmer SpringsNew Zealand
Hanmer Springs Ski AreaHanmer Springs Ski Area7.4 miMt St Patrick, just 20km from Hanmer Springs, Hanmer Springs
Marble Point WineryMarble Point Winery8.0 mi2254 Mouse Point Road State Highway 7
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Getting around
Airports
Kaikoura (KBZ)45.0 mi
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Reviews
8.0
FabulousBased on  147  reviews

Rating by category:

8.0
Location
3.0
Service
  • 8.8
    Superb

    close to all facilities in Hamner - front desk staff were very friendly and helpful

  • 8.8
    Superb

    Everyone was very helpful, room was nice and tidy

  • 9.6
    Exclusive

    The staff exceeded expectations and the bed was the most comfortable hotel bad Ive had for a long time

  • 7.4
    Very good

    Beautiful location and easily accessible around the village on foot. Wonderful breakfast staff, very friendly and accommodating.

    The hot springs were not what we expected, and unfortunately were not open during our brief stay. Beds were not set up as requested with 2 singles in one superior room.

  • 9.2
    Superb

    Having stayed here before the hotel location is situated in the best part of town close to restaurants, shopping and the hot pools, all the amenities that we required. The Superior room was very comfortable and clean, front office staff courteous and helpful.

  • 6.6
    Good

    the location was great right in the middle of the town. It was not the fault of the hotel that on the night we stayed the whole town suffered a power cut for the day.

    the hotel was very outdated in the garden rooms. We booked a delux and felt it was not due to the very outdated room.

  • 10.0
    Exclusive

    peace and quiet, excellent room service, quality of furnishings

  • 8.8
    Superb

    slept lots and recharged, dinner, hot pools, massage.

    I wish there had been electric blankets on the bed, lovely clean sheets though :) and loved the ipod station

  • 7.0
    Very good

    Handy locality, good dinner

    A little in need of refurbishment in the garden rooms

  • 8.8
    Superb

    the friendly staff,accommadation

    paying for our dinner,no one was there to help us,so we thought no problem we were staying in a villa, we would pay next day or when we checked out, we felt alittle pestered by staff to pay this, i thought this was an unusual way to treat a guest

  • 7.8
    Fabulous

    we loved the villa,hotel and staff and meals it was just the broken diswasher and clothes drier we were disappointed in for the cost per stay but apart from that all good.

    see above sorry didnt read down!Would still come back but would have liked a discount in bill due to above as there for 3 nights.but once again still overall liked experience and would come back.

  • 7.0
    Very good

    We did overall enjoy our stay and the staff at the Heritage Hanmer Springs. Breakfast was also very good.

    Im sure this is not the usual, however due to the function on Saturday night (which we were informed of prior to arrival) , the noise from the kitchen was terrible. The conference itself was not too noisy but the banging and clanging and singing etc in the the kitchen was far to disruptive. The was until well after midnight, and started up again around 5am. I do appreciate that your kitchen staff cannot be "Quiet" as such, but the location of that "Deluxe" room is not the best. I do plan on coming back again though as sometimes these things are out of your control, however, i will request to be well away from the kitchen/dining area. Thanks

  • 10.0
    Exclusive

    It was an excellent hotel with all the facilities expected of a Resort

  • 8.8
    Superb

    The Heritage is a beautiful grand hotel. The grounds and the view from the hotel could be one of the best in the world. The hotel staff were excellent and the service was professional and pleasant. The position of the hotel is faboulous as it is very close to all amentites. I would enjoy returning to stay in the hotel and would recommend the Heritage to others.

    The only concern I had was the room size, it was a double room but found it very limiting to be able to store suitcases. The large chairs could have been downsized to smaller chairs as it felt a bit cramped in the room to move around. In the area of the tea and coffee there should have been a tray to set the cups etc onto as it left a mess in that area when we used it. A small container of fresh milk would have been preferred rather than the UHT milk provided. Sml packs of biscuits should have been provided with the T & C free of charge and not included in the minibar tab. I would have preferred a seperate shower and found the bathrooms a bit on the small side with not much shelving to put anything.

  • 7.0
    Very good

    Great helpful staff, eager to please.

    The food was not up to the anticipated standard, we ordered the Molsworth Beef which was fine but the sides where cold, the vegetables where spoilt by having the outside stringy layer of the Leeks included, The gourmet potatoes where dry & Cold - unfortunate as the menu reads well and sounds very appealing, Having said this the staff, when advised of our dissatisfaction where quick to offer there apologies and overcome the problem.

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Highlights
8
FabulousBased on  147 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Kaikoura (KBZ)45.0 mi
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Check rooms and rates
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Check-in
Select date
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Rooms and Guests
0Guests / room
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